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Title :
Support Assistant - City of Toronto - Toronto, ONlink :
Support Assistant - City of Toronto - Toronto, ON
Support Assistant - City of Toronto - Toronto, ON
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Job Description
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Major Responsibilities:
- Performs a variety of administrative tasks involving the preparation, research, summary and reconciliation of data and the control and expedition of documents, data, revenues and cash
- Performs detailed calculations and computations to balance accounts
- Prepares and processes forms, statements, statistical summaries, and financial reports requiring the assessment and analysis of manual or computerized data, e.g. expenditure/variance/balance etc., ensuring conformity with regulations, agreements, policies and procedures
- Prepares and processes documents/statistical summaries/reports etc. Assesses and analyses data. Drafts and signs correspondence
- Checks work for accuracy and conformity with regulations, policy and procedures and corrects/resolves outstanding/incorrect items. Identifies issues and recommends solutions. Performs complex calculations
- Directs, coordinates, schedules and trains assigned staff. Checks/verifies work of assigned staff
- Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation material. Utilizes detailed layout and formatting
- Coordinates and maintains a complex record/retrieval system. Maintains supplies inventories
- Responds to e-mails, telephone and in-person inquiries from senior staff, the public, agencies and other levels of government utilizing in-depth knowledge of procedures, regulations and criteria
- Reviews, accepts or rejects material/applications from the public, ensuring all criteria have been met
- Prepares bank deposits, withdrawals, reconciliations and processes/checks financial payments: reviews and reconciles account statements
- Coordinates meetings, events and schedules. Takes/transcribes minutes
Key Qualifications:
Your application must describe your qualifications as they relate to:
- Fully bilingual (English/French), in order to communicate effectively in English and French, with all internal and external stakeholders in person, by telephone and in writing.
- Considerable clerical/administrative experience in a financial/accounting related environment.
- Considerable experience with computerized office systems, with practical application in Microsoft Office i.e. Word, Excel and database administration.
You must also have:
- Advanced knowledge of computerized office systems, including microcomputers, terminals, printers, etc., with practical application in word processing, database administration, Excel and other software packages. (Knowledge of Children's Services Information Systems (CSIS II), CBS (Central Billing System), Spending Management Information System (SMIS), PowerPoint and SAP is an asset).
- Advanced knowledge of layout and formatting procedures for text, charts, graphs and statistical data.
- Fundamental knowledge of budget procedures and practices, fundamental business mathematics skills, and ability to make involved computations and calculations rapidly and accurately.
- Excellent interpersonal skills with the ability to meet and interact with staff, councillors, the public and representatives from external agencies and organizations in an efficient and diplomatic manner.
Accommodation: The City of Toronto is committed to fostering a positive and progressive workforce reflecting the citizens we serve. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy. You can request for accommodation related to the protected grounds at any stage of the City's hiring process, i.e., application, assessment and placement.
If you are an individual with a disability and you need accommodation in applying for this position, please email us at application.accommodation1@toronto.ca, quoting the job ID # and the job classification title.
If you are invited to participate in the assessment process, we ask that you provide your accommodation needs in advance at that time. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.
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