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Title : Office Manager - Children & Family Development - Vancouver, Surrey, BC
link : Office Manager - Children & Family Development - Vancouver, Surrey, BC

Office Manager - Children & Family Development - Vancouver, Surrey, BC

Requisition #:	47986
Department:	Children & Family Development
Ministry Branch / Division:	Provincial Centralized Screening
Posting Close Date:	2018-02-21
Location:	* MULTIPLE LOCATIONS
Multiple Locations:	Vancouver, Surrey
Job Type:	Regular Full Time
Category:	Administrative Services, Leadership and Management
Job Profile:	C14___Office_Manager_Supervisory___Job_Profile.docx
Job Summary:
Office Manager, Supervisory CLK 14R Salary $46,106.58 - $52,227.13 annually Applicants may be required to work from dual sites, Vancouver and Surrey as operationally required. Occasional travel to Kelowna may be required. An eligibility list may be established to fill future permanent and/or temporary positions in either Vancouver or Surrey. A key component of the ministry’s Service Delivery is the Provincial Centralized Screening (PCS) team. This provincial team operates in multiple sites throughout the province with current locations in Vancouver, Surrey and Kelowna (launching soon in 2018). As the Office Manager of 24/7 PCS sites, you provide support to branch management and staff as well as coordinate office administration functions on-site and virtually. PCS sites and operations are unique and complex as it involves different rotations of administrative staff and social workers throughout the day and evenings at multiple sites. PCS is responsible for taking child protection reports for the province.  As an efficient and versatile collaborator, you successfully establish and maintain important working relationships with a variety of individuals and stakeholders to ensure deadlines are met and work is completed to a high standard. With your keen attention to detail and ability to prioritize and multitask in a fast-paced environment, you oversee the development and implementation of administrative policies and procedures and ensure timely service delivery. Promoting a supportive and productive work environment, you participate in budget and contract administration, ensure compliance with financial policies, oversee records management, coordinate the drafting, editing and tracking of documents, and function as the unit’s resource for HR, payroll and leave administration, in addition to facilities and asset management. Utilizing your good judgment and initiative, you oversee the support and effective organization of the administrative staff as well as the overall multisite operations onsite and virtually. This includes the scheduling of administrative staff to meet site and operational requirements in a 24/7 environment. Your strong service orientation and outgoing personality will be a positive asset to achieving goals in this high-volume work environment.  You possess excellent interpersonal communication skills and the ability to handle complex and sensitive issues with diplomacy and sound judgment. For complete details about this opportunity, including accountabilities, please refer to the attached job profile.  For specific position related enquiries, please contact Erika.Royall@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS.  If you experience technical difficulties submitting your online profile, or for more information about how to create or update your profile, please refer to the “HOW TO APPLY” section below. NOTE: Applications will be accepted until 11:59 pm Pacific Time on the closing date of the competition.
Qualifications:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:  Secondary school graduation or equivalent. Minimum 2 years of *Administrative/Clerical experience. Experience with MS Suite, including Word, Excel, Outlook and PowerPoint.    *Administrative/Clerical experience may include the following: Drafting correspondence independently and from written and verbal instruction. Arranging meetings and travel. Responding to a variety of requests and inquiries for information from the public and private sector. Providing clear, concise and complete verbal and written communications. Reading and interpreting legal documentation. Event planning and management. Preparing and/or overseeing the preparation of documents such as reports, spreadsheets and briefing notes. Participating in budget development, coordinating financial activities (ie: budget, contract administration, purchasing policies) and maintaining branch financial tracking systems and files. Setting up and maintaining records as per ARCS/ORCS. Preference may be given to applicants with experience in one or more of the following areas: A  completed Certificate or training/courses in Office Administration or another closely related field. More than 2 years of administrative/clerical experience. Human resources, payroll and leave management matters, Time and Leave (TLAM) or PeopleSoft (CHIPS). Minimum 6 months’ experience leading others, supervising staff, scheduling staff, allocating work duties, managing employee performance and delivering training, and direction. Integrated Case Management (ICM) system. Corporate Accounting System (CAS) Oracle. Virtually supervising staff who are located in multiple sites.  Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile. Provisos:  This position is expected to work days and/or out of core hours, including weekends. This position will be based out of either Vancouver or Surrey but requires travel to all Provincial Centralized Screening sites located in Vancouver, Surrey and Kelowna (Kelowna in 2018). A  Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required. APPLICATION REQUIREMENTS: Cover letter required: YES - A cover letter is required as part of your application.  Please be advised that the content and/or format of your cover letter may be evaluated as part of the assessment process. Resume required: YES - Prior to submitting your application for this opportunity, update your resume profile by using the copy and paste function to add your resume. Your resume must provide detailed information about your education and experience including the job related responsibilities and the month(s) and year(s) for your education and for each job in your employment history.  Online Questionnaire: YES - As part of the application process you will be prompted to complete an online questionnaire to demonstrate how you meet the qualifications. IMPORTANT: The online questionnaire cannot be saved and will time out after 60 minutes. You will need to complete the questionnaire and submit your application within 60 minutes or you will lose any information you have entered.  If you require more time to prepare your responses, copy the questions and prepare your responses outside of the system and paste them into the online questionnaire when you are ready to apply. Further instructions are provided in the questionnaire and are also available on the Apply for a Position page on MyHR.

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