Title : DETACHMENT OPERATIONS CLERK - Cabinet Office - Trenton, ON
link : DETACHMENT OPERATIONS CLERK - Cabinet Office - Trenton, ON
DETACHMENT OPERATIONS CLERK - Cabinet Office - Trenton, ON
Organization:
Cabinet Office
Division:
Ontario Provincial Police
City:
Trenton
Job Term:
1 Permanent
Job Code:
C0149 - Detachment Operations Clerk
Salary:
$29.90 - $33.10 Per Hour
Open
Job ID:
120126
What can I expect to do in this role?
The Ministry of Community Safety and Correctional Services, Ontario Provincial Police, and the Regional Commander of East Region requires an individual to provide operational support to the detachment by taking municipal services calls, 911 calls and OPP/detachment inquiries and dispatching the appropriate service response (fire, ambulance, hydro, water, works department). To provide reception and administrative support to Detachment personnel in the co-ordination and processing of administrative services.How do I qualify?
Mandatory
Ability to pass an OPP background security investigation.Ability to pass a keyboarding speed test (40 w.p.m.)
Ability to work a 12 hour shift in a 24 hour rotating shift environment
Knowledge, Skills and Abilities:
Knowledge of Standard Operating Procedures, Adequacy Standards, police, fire and other emergency service's procedures, practices and techniques.Knowledge of relevant sections of ministry manuals, policies, protocols, procedures and practices to provide administrative and clerical support to detachment.
Knowledge of and skill in computer operation and software including Microsoft Suite to produce court documents and type correspondence; and knowledge of specific software applications.
Knowledge of records management practices and technology to maintain an organized, up-to-date records system.
Knowledge of the operation and maintenance of office equipment.
Oral communication and listening skills to clarify the nature of requests from callers, relay messages, and respond to enquiries by providing detailed information, in person and by phone to agencies, companies, court and legal personnel, police services, and the public.
Interpersonal skills to interact with officers and fire department personnel by telephone and radio during emergency dispatch, clearly and efficiently conveying information, e.g. occupancy of residential fires, chemical hazards present at the scene, etc.
Written communication skills to log call details, input accurate information for dispatching, compose correspondence, proofread a variety of documents, compile reports and summarize information.
Ability to exercise empathy, tact and diplomacy while greeting and responding to requests for service and information from individuals who are sometimes distraught, overly emotional or panicked.
Commitment to organizational learning and the ability to demonstrate reasoning, problem solving and analytical skills.
How to Apply:
Resume / cover letter must be received no later than 11:59 pm on 26-Feb-2018. Submit quoting WIN ID # (if applicable) and file # 18-021 showing how your qualifications, training and experience relate to the position to: Staff Sergeant Greg MacLellan.Only those applicants selected for interview will be contacted.
Email: gregory.maclellan@opp.ca
The OPP is an equal opportunity employer, and will accommodate your needs under the Ontario Human Rights Code.
Additional Information:
Address:
- 1 Permanent, 3 Dixon Drive, PO Box 1050 , Trenton, East Region
Compensation Group:
Ontario Provincial Police Association Civilians
3.7
Category:
Corrections and Enforcement
Posted on:
Friday, February 2, 2018
How to apply:
- You must submit your application using only one of the methods identified below.
- Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
- Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
- Be sure to quote the Job ID number for this position.
- OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
file # 18-021
gregory.maclellan@opp.ca
All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Monday, February 26, 2018 11:59 pm EST. Late applications will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
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