CUSTOMER SERVICE REPRESENTATIVE - Workplace Safety and Insurance Board - Hamilton, Kitchener, London, Ottawa, Sudbury, Thunder Bay, Toronto, Windsor, ON - Hallo friend American jobs and vicinity, In the article you read this time with the title CUSTOMER SERVICE REPRESENTATIVE - Workplace Safety and Insurance Board - Hamilton, Kitchener, London, Ottawa, Sudbury, Thunder Bay, Toronto, Windsor, ON, we have prepared well for this article you read and download the information therein. hopefully fill posts Article bank, Article contracting, Article general, Article health, Article manufacturing, Article marketing, Article teachers, Article telecommunications, Article The latest, we write this you can understand. Well, happy reading.

Title : CUSTOMER SERVICE REPRESENTATIVE - Workplace Safety and Insurance Board - Hamilton, Kitchener, London, Ottawa, Sudbury, Thunder Bay, Toronto, Windsor, ON
link : CUSTOMER SERVICE REPRESENTATIVE - Workplace Safety and Insurance Board - Hamilton, Kitchener, London, Ottawa, Sudbury, Thunder Bay, Toronto, Windsor, ON

CUSTOMER SERVICE REPRESENTATIVE - Workplace Safety and Insurance Board - Hamilton, Kitchener, London, Ottawa, Sudbury, Thunder Bay, Toronto, Windsor, ON

Organization:

Workplace Safety and Insurance Board

Division:

Talent Acquistion Centre/HR

City:

Hamilton, Kitchener, London, Ottawa, Sudbury, Thunder Bay, Toronto, Windsor

Job Term:

4 Permanent

Job Code:

0000 - WSIB

Salary:

Not Available

Understanding the job ad - definitions

Posting Status:

Open

Job ID:

116037

With a vision to become the leading workplace compensation board, the Workplace Safety and Insurance Board (WSIB) provides no-fault insurance and compensation for Ontarians in the event of a workplace injury or illness. We are committed to delivering what matters: fast, accessible service and fair benefits at a fair price.

We've recently launched a comprehensive plan for modernizing and revitalizing the WSIB. This is an exciting time for the organization, and we invite you to be a part of it as we work to grow and improve the services we provide.

Recognized as a best-in-class learning organization, we promote professional development and are committed to providing our people with opportunities to lead, learn and grow, ensuring that we're providing the best possible service to the people of Ontario. We offer a market-competitive total compensation plan and a robust wellness program that promotes a healthy lifestyle as well as work/life balance.
The work we do at the WSIB is meaningful and challenging and it makes a difference to the people of Ontario. We value integrity, reliability and fairness, and we embrace the diversity of the people we work with and serve.

What can I expect to do in this role?

Full Time Permanent Unilingual and Bilingual Vacancies in the following locations:
Ottawa - Hamilton - Sudbury - Windsor - Thunder Bay - Toronto - Kitchener -London

Salary Grade: 206 Starting Salary: $50,183.64

Job Summary:
Promote the values, principles and professional public profile of the WSIB by receiving and responding to general telephone enquiries related to claims, health care benefits, return to work/work transition services, prevention, access, appeals, e-services, compliance and general revenue or WSIB policies. Route calls to appropriate area and/or staff. Place outbound calls when necessary and appropriate.

How do I qualify?

Job Requirements:

• Completed high school diploma plus MINIMUM 1 year of post-secondary education
• Proven Customer Service skills and experience
• Experience in a Call Centre environment is an asset
• Sttrong interpersonal skills and ability to deal with customer problem resolution
• Leadership skills sufficient to provide on-the-job training to new or less experienced staff

Major Responsibilities:

• Answer an Automatic Call Distributor telephone system, providing information and assistance to workers, employers, representatives and internal business partners or others in response to telephone enquiries
• Incumbent may perform a range of clerical duties during non-peak periods while still available to answer telephone
• Provide occasional backup for receptionist counselor, records and mailroom to cover breaks and lunch periods.
• Perform other related duties as assigned or required.

How to Apply

To apply for this position, please apply directly on our website at:

http://ift.tt/2is55Ew

Additional Information:

Address:

• 4 Bilingual Permanent, Ottawa, East Region or Toronto, Toronto Region or Hamilton, West Region or Sudbury, North Region or Windsor, West Region or Thunder Bay, North Region or Kitchener, West Region or London, West Region, General Screening Requirement

Compensation Group:

Excluded

Understanding the job ad - definitions

Schedule:

Category:

Customer and Client Services

Posted on:

Thursday, November 30, 2017

Note:

• This ad is also available in French.
• This posting is for an organization that is not a part of the Ontario Public Service. The information and tips on the Ontario Public Service Careers website may not apply to this posting. Please use the contact information below to contact the organization directly if you have questions.
• In accordance with the Ontario Public Service Employment Screening Checks Policy, the top candidate(s) may be required to undergo a security screening check. Please refer to the Additional Information / Address section above to determine the screening checks that are required for this position.
  
  You will be responsible for obtaining the criminal record check at your own expense and provide it, along with your written consent, to the Transition and Security Office (TSO), HR Service Delivery Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional screening checks as indicated in the Additional Information / Address section above that were not obtained directly by you. (Note: If a Vulnerable Sector Screening/Check is required, it must also be obtained in person at your local police service.)
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Screening check records will be maintained by the TSO and kept strictly confidential.

How to apply:

1. You must submit your application using only one of the methods identified below.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Be sure to quote the Job ID number for this position.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

Send application to: 

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Wednesday, January 31, 2018 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

Apply

Thus Article CUSTOMER SERVICE REPRESENTATIVE - Workplace Safety and Insurance Board - Hamilton, Kitchener, London, Ottawa, Sudbury, Thunder Bay, Toronto, Windsor, ON

that is all articles CUSTOMER SERVICE REPRESENTATIVE - Workplace Safety and Insurance Board - Hamilton, Kitchener, London, Ottawa, Sudbury, Thunder Bay, Toronto, Windsor, ON This time, hopefully can provide benefits to all of you. Okay, see you in another article post.

You now read the article CUSTOMER SERVICE REPRESENTATIVE - Workplace Safety and Insurance Board - Hamilton, Kitchener, London, Ottawa, Sudbury, Thunder Bay, Toronto, Windsor, ON with the link address https://americanjobsandvicinity.blogspot.com/2017/11/customer-service-representative.html

Tweet

Subscribe to receive free email updates: