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Title : COLLECTION OFFICER - Ministry of Finance - North York, ON
link : COLLECTION OFFICER - Ministry of Finance - North York, ON

COLLECTION OFFICER - Ministry of Finance - North York, ON

Organization:

Ministry of Finance

Division:

Tax Compliance and Benefits Division, Account Management and Collections Branch

City:

North York

Job Term:

3 Permanent, 2 Temporary

Job Code:

10OAD - Office Administration 10

Salary:

$25.33 - $29.82 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Understanding the job ad - definitions

Posting Status:

Open

Job ID:

113800

Apply Online
View Job Description

Do you want to be part of a dynamic team that works together to achieve a common goal? Do you have knowledge or experience in Collections? If so, then bring your expertise to the Ministry of Finance, Account Management and Collections Branch to conduct tax and non-tax debt collection activities.

What can I expect to do in this role?

In this position, you will:

• Collect amounts owed to the Crown by investigating/resolving delinquent accounts resulting from clients failure to comply
• Communicate rights and obligations, negotiate payment arrangements and obtain securities
• Liaise with sheriffs, banks, lawyers and other parties
• Process payments using an automated system, prepare correspondence and maintain the integrity of tax roll information
• Initiate necessary recovery actions

How do I qualify?

Collections and Financial Knowledge:

• You demonstrate knowledge and understanding of collection techniques, including phone calls, letters, recommendations for legal actions such as garnishments/demands, liens and other recovery actions
• You are familiar with bankruptcy administration and debt security instruments
• You can interpret and apply legislation for acts impacting debt collection and the ability to follow policies and procedures
• You have knowledge of accounting methods to analyze financial data

Communication Skills:

• You demonstrate oral and written communication skills to negotiate and deal tactfully with an array of people in sensitive situations

Analytical, Research and Organizational Skills:

• You have research and analytical skills to gather and analyze data
• You can work independently and accurately with high volumes of accounts
• You are able to manage multiple priorities and work within tight timelines

Computer Skills:

• You have the ability to use word processing programs to prepare letters and legal documents
• You demonstrate experience within an automated collection system and/or database

Additional Information:

Address:

• 3 Permanent, 5 Park Home Ave, North York, Toronto Region
• 2 Temporary, duration up to 12 months, 5 Park Home Ave, North York, Toronto Region

Compensation Group:

Ontario Public Service Employees Union

Understanding the job ad - definitions

Schedule:

3

Category:

Administrative and Support Services

Posted on:

Thursday, November 16, 2017

Note:

• T-FN-113800/17(3)

How to apply:

1. You must apply online.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Read the job description to make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment Services staff will contact you within 48 hours.

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Thursday, November 30, 2017 11:59 pm EST. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

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