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Title : Client Service Assistant - Forests Lands Natural Res Ops - Vernon, BC
link : Client Service Assistant - Forests Lands Natural Res Ops - Vernon, BC

Client Service Assistant - Forests Lands Natural Res Ops - Vernon, BC

Requisition #:	45738
Department:	Forests Lands Natural Res Ops
Ministry Branch / Division:	Regional Operations Division - South Area
Posting Close Date:	2017-11-23
Location:	Vernon  -
Job Type:	Regular Full Time
Category:	Administrative Services
Job Profile:	Client_Services_Assistant.docx
Job Summary:
Client Service Assistant Clerk 09R Salary $39,575.90 - $44,721.76 annually An eligibility list may be established for any future temporary and\or permamenent vacancies for Clerk 9 positions in Vernon - Regional Operations Division - South Area. Do you thrive in a high volume environment?  Do you enjoy serving a diversified public?  Can you change priorities on a dime? The Ministry of Forests, Lands and Natural Resource Operations works collaboratively with ministries involved in the management of natural resources to coordinate people and resources to provide exceptional service to the public. The Ministry assists clients through its FrontCounter BC service counters, which simplifies the process for citizens and natural resource businesses who are seeking information or authorizations to utilize crown natural resources. The Client Service Assistant provides front line service based on general knowledge of various Natural Resource Agency and other agency’s legislation, regulations, policies and procedures, to clients of the provincial government’s natural resource agencies.  This position provides client services, office administration, financial and resource administration services for FrontCounter BC and ministry regional operations. This role requires sound judgement and excellent organizational abilities.  If you are a motivated, results oriented administrative professional wanting to gain valuable experience in a fast-paced, collaborative team environment; we look forward to your application. For complete details about this opportunity, including accountabilities, please refer to the attached job profile.  For specific position related enquiries, please contact Shawn.Lhenaff@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS.  If you experience technical difficulties submitting your online profile, or for more information about how to create or update your profile, please refer to the “HOW TO APPLY” section below. NOTE: Applications will be accepted until 11:59 pm Pacific Time on the closing date of the competition.
Qualifications:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below: Secondary school graduation or equivalent and 2 years’ combined related experience.  Related experience must include: Experience in providing services to various levels of government, industry, public and private organizations and individuals. Experience in written and oral communication with the public and with staff of other agencies. Preference may be given to applicants with the following: Experience interpreting and applying Acts, Regulations, policies and procedures related to the delivery of client ministry programs. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile. A Criminal Record Check (CRC) will be required. APPLICATION REQUIREMENTS: Cover letter required:  NO - Please do not submit a cover letter as it will not be reviewed. Please select "SKIP" on the cover letter screen to continue with your application. Resume required: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes. Please read the instructions on how to complete the Online Questionnaire below. Online Questionnaire: YES - As part of the application process you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the qualifications. You need to allot 30-60 minutes to complete the questionnaire. IMPORTANT: The online questionnaire cannot be saved and will time out after 60 minutes. You will need to complete the questionnaire and submit your application within 60 minutes or you will lose any information you have entered.  If you require more time to prepare your responses, copy the questions and prepare your responses outside of the system and paste them into the online questionnaire when you are ready to apply.  Further instructions are provided in the questionnaire and are available on the Apply for a Position page on MyHR. Apply

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