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Title : Visitor Use Assistant - Department of the Interior - Yorktown, VA
link : Visitor Use Assistant - Department of the Interior - Yorktown, VA

Visitor Use Assistant - Department of the Interior - Yorktown, VA

Summary

Experience your America and build a fulfilling career by joining the National Park Service, as we prepare for a second century of Stewardship and Engagement. Become a part of our mission to connect with our past and create important connections to the future by building a rich and lasting legacy for the next generation of park visitors, supporters and advocates.

You can make a difference by bringing your unique experience, background and perspective to our work.
We are committed to promoting a workforce where the viewpoints and talents of every employee are valued, welcomed and appreciated. – NPS Director, Jon Jarvis
To find out more about the National Park Service visit www.nps.gov, and watch our YouTube video here.
The HR Customer Services and Solutions group is currently accepting applications to fill up to (2) temporary positions a Colonial National Historical Park, Virginia.  Appointments made under this announcement are limited to 1039 hours (six months) in a service year and may be terminated at any time. Appointments under this announcement are eligible for rehire and/or extension (when initial appointment is less than 1039 hours) if workload and funding allow. Anticipated Entry on Duty: December, 2017.
Colonial National Historical Park is located in the Virginia Tidewater Region between the James and York Rivers, and is approximately 3 hours south of Washington, DC.  The park, consisting of 8,677 acres, administers two of the most historically significant sites in English North America. Historic Jamestown, the first permanent English settlement in North America in 1607 and Yorktown Battlefield, the final major battle of the American Revolutionary War in 1781.  These two sites represent the beginning and end of English colonial America, and are connected by the 23-mile scenic Colonial Parkway.  Colonial NHP has a variety of natural resources including extensive wetlands, forest, fields, shorelines and streams, as well as rare, threatened and endangered plants and animals. The nearby cities of Williamsburg, Newport News, and Hampton offer a wide variety of rental units and residences for sale or rent, as well as other municipal services, including schools and colleges.
This announcement is being advertised under delegated examining procedures and is open to all U.S. citizens.
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
APPLICANTS WHO DO NOT SUBMIT THE REQUIRED DOCUMENTATION WILL NOT RECEIVE FULL CONSIDERATION.

Duties

As a fee collector at the Yorktown Visitor Center, this position is within the Historical Interpretation and Preservation Division (HIP) at Colonial National Historical Park (COLO).  One hundred percent (100%) of the duties of this position relate to resource orientation, information dissemination and fee collection.  Collects appropriate fees at the Yorktown Visitor Center and follows established accountability guidelines for handling government funds.  Operates a computerized point of sale system with touch screen, performs opening and closing shift functions, issues receipts, park passes and federal recreation passports in accordance with established guidelines, and verifies entrance receipts and various passes for validity dates.  Completes shift reports to verify money collected, accountable stock sold and all machine transactions from the shift, using journal and receipt tapes and a register of voided transactions.  Safeguards funds collected and personal accountable stock.  Assists with remittance reports and bank deposits for funds collected.  Maintains necessary accountability records.  Provides accurate information to visitors concerning COLO and other area attractions.  Explains the area's historical and recreational opportunities, including interpretive services and concession operations; distributes maps, brochures and other printed materials, informs visitors of potential safety hazards; and provides directions and routes of travel through the park and surrounding area.

PHYSICAL DEMANDS: Standing for long periods of time, walking, bending, lifting of moderately heavy items and sedentary work is required. Mental stress and physical fatigue occur due to high volume of personal contacts and the responsibility of dealing with large amounts of money.

WORK ENVIRONMENT: Duty station for the fee operations is located inside the Yorktown Battlefield visitor center, an air conditioned facility. The fee desk may, on occasion, be exposed to the typical noises of large numbers of visitors, for example from tour buses.

Supervisory Status

No

Travel Required

• Occasional Travel
• Occasional travel may be required

Relocation Authorized

• No

Who May Apply

This job is open to…

United States Citizens Questions? This job is open to 1 group.

Job Requirements

Key Requirements

• U.S. Citizenship required.
• Background Investigation and Favorable Credit Report.
• Selective Service Registration if applicable.
• Must possess or be able to obtain state issued driver's license.
• Wearing a National Park Service uniform is required.
• Must be able to handle, collect, and account for money.

Qualifications

All qualifications must be met by the closing date of this announcement, Monday, August 28, 2017 (unless otherwise stated in this vacancy announcement).

To qualify for this position, you must demonstrate that you possess either the specialized experience or the education as described below.  Equivalent combinations of experience and education may also be used to qualify.

Selective Placement Factor (Mandatory Screen Out):  Handling Money 

Applicants must be able to handle, collect, and account for money.  (MUST SUPPORT IN RESUME OR WILL BE RATED INELIGIBLE FOR CONSIDERATION)

In order to qualify for this position at the GS-04 level, you must possess one of the following:

A. One year of progressively responsible clerical, office, or other work that indicates my ability to acquire the particular knowledge and skills needed to perform the duties of a Visitor Use Assistant.  General experience includes greeting the public, disseminating information, providing directions and fee collection.  -OR- B. Two years of education above high school (60 semester hours or 90 quarter hours).  This education was obtained in an accredited business, secretarial or technical school, junior college, college, or university.  -OR- C. Equivalent combination of experience and education.

Credit will be given for all appropriate qualifying experience.  In order to receive credit for experience, your resume must clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the number of hours worked per week.

Credit for experience is given on a 40-hour workweek.  Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience.  No additional credit is given for overtime.

In describing the nature of your duties (your experience), please be clear and concise. We will not make assumptions regarding your experience.

Qualifying experience may be obtained in the private or public sectors. The OPM Qualification Standards Handbook is available for review at: http://ift.tt/1dO9mm4.

IF USING EDUCATION TO QUALIFY, you MUST provide transcripts or other documentation to support your educational claims.  Unless otherwise stated: (1) unofficial transcripts are acceptable, or (2) a list with all your courses, grades, semester, year, and credit for the course.  All materials must be submitted by the closing date of this announcement.

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.  Applicants can verify accreditation at the following website: http://ift.tt/1fo0vM9.  All education claimed by applicants will be verified by the appointing agency accordingly.

Foreign Education:  Education completed outside the United States must have been evaluated by a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service or education that is recognized by the Secretary of Education from an accredited body http://ift.tt/1bgzbPg.

You may be required to operate a government (or private) motor vehicle as part of your official duties.  Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle.  You will also submit a photocopy of your valid State issued driver's license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists.  Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you.  Please indicate in your application whether you possess a valid State driver's license. 

• Must wear the National Park Service uniform and comply with National Park Service uniform standards.
• May be assigned to work nights, early mornings, rotating shifts, holidays, and weekends.
• Occasional travel may be required.
• Occupancy in government housing is not required for this position.
• Government housing is not available.
• Overtime may be required.
• All federal employees are required to have federal payments (salary) made by direct deposit.
• Males born after 12-31-1959 must be registered or exempt from Selective Service (visit www.sss.gov)

Security Clearance

Not Applicable

Apply

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