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Title : Visitor Use Assistant - Department of the Interior - Carlsbad, NM
link : Visitor Use Assistant - Department of the Interior - Carlsbad, NM

Visitor Use Assistant - Department of the Interior - Carlsbad, NM

Summary

About the Agency

These positions are located in Carlsbad Caverns National Park, in the Division of Visitor and Resource Protection, Fee Management. Please visit find a park for additional park information.

Carlsbad Caverns National Park is located 27 miles from the city of Carlsbad in southeastern New Mexico. The Park, at an elevation of 4400 feet, has a semi-arid climate with hot summers, mild winters, abundant sunshine, low humidity, and approximately 10 inches of rainfall per year . Carlsbad (population 30,000) has all amenities and services including medical and dental facilities, motels, banks, restaurants, churches, grocery stores, department stores, and several recreation facilities. Schools K-12, are available and also the New Mexico State University Branch. Other services can be found in Albuquerque (275 miles), El Paso,Texas (170 miles), Lubbock, Texas (180 miles), or Midland/Odessa, Texas (140 miles). Recreation opportunities are plentiful with Guadalupe Mountains National Park located 50 miles from the city of Carlsbad, two state parks (Brantley Lake and Living Desert Zoo) and the Lincoln National Forest within an hour's drive. Government house may be available.

This position is a Full-Time career-seasonal in nature and does not provide employment on a year-round basis. You may work a minimum of 26 weeks (13 pay periods) but generally not more than 48 weeks (24 pay periods) a year. Actual work schedule and period of non-pay is contingent upon operational needs and/or weather conditions.

Travel, transportation, and relocation expenses will not be paid. All travel, transportation, and relocation expenses associated with reporting for duty in this position will be the sole responsibility of the selected employee.

Duties

As an NPS Visitor Use Ass istant, incumbent is responsible for collecting appropriate fees at a park entrance station,visitor center, campground,iron rangers, automated fee machines and I or other visitor contact stations following established accountability guidelines for handling government funds. Incumbent operates an electronic cash register, computer or Point of Sales system, performs opening and closing shift functions, issues entrance receipts, tour tickets, park passes and federal recreation passes in accordance with established guidelines, and verifies passes for validity dates. Processes refunds or upgrades as needed
according to established guidelines. Incumbent completes shift reports to verify money collected, accountable stock sold and al I machine transactions from the shift. Safeguards funds collected and personal accountable stock. As an NPS Visitor Use Assistant , incumbent is responsible for providing current, accurate information to visitors concerning the NPS area and other surrounding areas of interest. Explains the area's recreational opportunities, including NPS interpretive services, concession operated facilities and services, camping opportunities and hiking trails, distributes maps, brochures and other printed material.
Incumbent explains the s.ignificance of the area's natural, cultural and I or historic resources advises visitors of park regulations and explains the importance of such for the protection of the area resources.

Supervisory Status

No

Travel Required

• Not Required

Relocation Authorized

• No

Who May Apply

This job is open to…

United States Citizens Questions? This job is open to 1 group.

Job Requirements

Key Requirements

• U.S. Citizenship required.
• Appointment subject to background investigation and favorable adjudication.
• Meet Selective Service Registration Act requirement for males.

Qualifications

To qualify for this position at the GS-05 grade level, you must possess at least one of the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: performing fee collection activities for an entrance station, campground, museum, public gardens or other similar visitor-oriented fee operation, providing recreation program support activities, or public relations work. To be creditable, experience must have involved frequent contact with the public to answer questions and disseminate information, collecting, accounting for, and safeguarding monies, and completing remittance reports for monies collected. . You must include hours per week worked.
-OR-
EDUCATION: Successful completion of four years of education above high school level from an accredited college or university in any field for which high school graduation or the equivalent is the normal prerequisite. One year is generally defined as 30 semester hours or 45-quarter hours..
-OR-
Combining Education and Experience: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at grades GS-5.
Have an equivalent combination of education and experience. Only education in excess of the first 60 semester hours is creditable toward meeting this requirement. For example, 6 months of the specialized experience described in above, and 3 years of college study from an accredited institution as specified above, equals 100% of the total requirement.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".
To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

• Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
• You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver's license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver's license.
• You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
• You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
• If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.
• You may be required to travel overnight away from home up to 3 nights per month. You must obtain a government charge card for travel purposes.
• You will be required to complete a Confidential Financial Disclosure Report, OGE-450 on an annual basis.

Security Clearance

Other

Apply

Thus Article Visitor Use Assistant - Department of the Interior - Carlsbad, NM

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