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Title : Telecomm Equipment Operator - Department of Defense - Arlington, VA
link : Telecomm Equipment Operator - Department of Defense - Arlington, VA

Telecomm Equipment Operator - Department of Defense - Arlington, VA

Summary

About the Agency

This position is part of the Pentagon Force Protection Agency. As a Telecomm Equipment Operator, this position is located in:

The mission of the Pentagon Force Protection Agency (PFPA) is to provide force protection, security, and law enforcement as required for the people, facilities, infrastructure, and other resources at the Pentagon Reservation and for Department of Defense (DoD) activities and DoD leased facilities not under the jurisdiction of a Military Department within the National Capital Region (NCR) (hereafter referred to as "the Pentagon Facilities"). This includes addressing the full spectrum of threats to the Pentagon Facilities by utilizing a balanced strategy of prevention, preparedness, detection, response, crisis management, and consequence management. PFPA is the DoD focal point for coordination with other DoD components, other executive departments, federal agencies, state, and local authorities on matters involving force protection, security, and law enforcement activities that impact the Pentagon Facilities.

Washington Headquarters Services was established as a Department of Defense Field Activity on October 1, 1977, as part of a DoD headquarters streamlining initiative. Approximately 1,200 civilian and military employees as well as contract staff are organized into 12 directorates and offices. WHS personnel contribute to the mission of our Defense customers by managing DoD-wide programs and operations for the Pentagon Reservation and DoD leased facilities in the National Capital Region. WHS is organizationally aligned under the Director of Administration for the Office of the Deputy Chief Management Officer.

Duties

As a Telecomm Equipment Operator, GS-0390-7, your typical work assignments may include the following under supervision:

• Managing requests for services and obtains and prepares the pertinent information for the allocation of public safety resources.
• Makes independent decisions, conveys information and processes referrals; works in cooperation with a Public Safety Telecommunicator II.Receives and monitors emergency and non-emergency requests by telephone or automatic alarms throughout the Pentagon Facilities.
• Coordinates with military and civilian agencies in response to mutual aid requests, in accordance with established protocols.
• mployee operates a variety of communications equipment including, but not limited to, Computer Aided Dispatch (CAD), Enhanced-911 (E-911), Land Mobile Radio (LMR), Telecommunication Devices for the Deaf (TDD), and computers with general and specialized software common to the profession of public safety telecommunications.
• Screens incoming communications and prioritizes emergency/non-emergency calls and situations.
• Conducts operational checks of communications and telephone equipment, notes discrepancies in accordance with established procedures.

Travel Required

• Not Required

Relocation Authorized

• No

Who May Apply

This job is open to…

United States Citizens Questions? This job is open to 1 group.

Job Requirements

Key Requirements

• U.S. Citizenship is required
• Males must be registered or exempt from Selective Service, www.sss.gov
• Total salary varies depending on location of position
• This position is subject to provisions of the WHS/OSD PPP Pilot Program
• May be required to successfully complete a probationary/trial period
• Must be determined suitable for federal employment
• Required to participate in the direct deposit program
• This position is subject to pre-employment and random drug testing

Qualifications

You may qualify at the GS-07 level, if you fulfill the following qualification requirement:

One year of specialized experience equivalent to the GS-06 grade level in the Federal service that demonstrates your experience and ability to 1) Operate a variety of communication equipment, such as Computer Aided Dispatch (CAD), Enhanced-911 (E-911), Land Mobile Radio LMR), Telecommunication Devices for the Deaf (TDD), and computers with specialized software common to the profession of public safety telecommunications. 2) Provide post dispatch and pre-arrival instructions for all response resources, usually in stressful and highly dynamic environments; and 3) Conduct operation checks of communications and telephone equipment, noting discrepancies in accordance with established procedures.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Conditions of Employment:

• The employee must obtain and maintain a Secret security clearance.
• This position is designated as Drug Testing Required. The employee is subject to random urinalysis testing in accordance with guidelines.
• Employees assigned to this position are designated as EMERGENCY EMPLOYEES. Emergency employees are expected to report for, or remain at, work in dismissal or closure situations due to adverse weather conditions, natural disasters, or other emergency situations (e.g., building closure due to power outage) causing disruptions of government operations, unless otherwise directed by their supervisor.
• This position is subject to recall 24/7 and the employee is required to work shifts; days off vary.
• Duty hours are not permanent and shift work is required in order to provide 24 hour, 7 days a week, 365 days per year coverage.
• The potential to work up to 16 hrs at a time does exist due to unscheduled absences and/or extreme circumstances such as natural disasters, terrorist attacks and other all hazards emergency or disaster situations.
• Retention in this position is contingent upon the successful completion and passing of all agency training requirements which include, but are not limited to:
• The employee must obtain and maintain CPR/AED certification within 40 days of entry on duty.
• The employee must obtain DoD HazMat Awareness certification within 40 days of entry on duty.
• The employee must obtain and maintain Pro Board DoD Telecommunicator I & II certification within 270 days of entry on duty.
• The employee must obtain and maintain IAED EMD and EMD-Q Improvement Specialist (if selected) certification within 270 days of entry on duty
• The employee may be subject to verbal abuse during telephone conversations with members of the general public.
• There is potential for the employee to be exposed to extremely high levels of mental and emotional stress due to the nature of incoming calls and incidents, emergency nature of the work, the rigid time constraints for response actions, the emotional state of the persons calling for service, and the nature and consequences of the decisions the employee is required to make.

Security Clearance

Not Applicable

Apply

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