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Title : SUPPORT ASSISTANT - City of Toronto - Toronto, ON
link : SUPPORT ASSISTANT - City of Toronto - Toronto, ON

SUPPORT ASSISTANT - City of Toronto - Toronto, ON

Job Classification Title SUPPORT ASSISTANT C Job ID # 2288568 X Division City Planning Section Committee of Adjustment and Zoning Work Location ETOBICOKE CIVIC CENTRE, 2 CIVIC CENTRE COURT,NORTH YORK CIVIC CENTRE, 5100 YONGE ST Job Stream Admin/Clerical/Customer Service Job Type Perm/Temp, Full-Time Temporary Duration 12  Months Salary/Rate $27.38 - $30.02 / Hour Hours of Work (bi-weekly) 70.00 Shift Information Monday to Friday, 35 Hours per Week Affiliation L79 Full-time Number of Positions Open 2 Posting Date 14-Dec-2017 Closing Date 30-Dec-2017

Job Description

Please Note: Perm Vacancy located at Etobicoke Civic Centre, Temp Vacancy located at North York Civic Centre Major Responsibilities: Reporting to the Manager/Deputy Secretary Treasurer Committee of Adjustment, the incumbent will perform a variety of clerical and administrative functions in support of the Committee of Adjustment section of the City Planning Division: Supports the customer service counter by receiving applications from the public and ensuring accuracy and completeness Responds to inquiries made in person, by phone, or in writing that requires a broad knowledge of the operational area/function or refers to appropriate personnel Prepares researches, maintains and processes documents including proof reading, printing and photocopying Inputs, updates and maintains data as it relates to the program area Drafts correspondence and creates documents for Manager’s signature Operates office equipment and computers utilizing a variety of software packages, applying speed and skill Prepares presentation materials, forms etc. Utilizes layout, formatting and keyboarding skills using computer Maintains filing and retrieval systems for section files Coordinates meeting rooms, bookings and special requirements for meetings Prepares, sorts, processes, collects, opens, distributes and delivers mail and assists with the distribution of public hearing notices Attends meetings and public hearings that may extend beyond regular work hours to take and transcribe minutes Monitors, orders and maintains supplies/resource materials for unit or other locations Provides clerical assistance to the Administrative Support team and performs related work assigned Key Qualifications: Your application must describe your qualifications as they relate to: Experience in performing various clerical and administrative support duties. Experience in working in a front-line customer service environment. Experience using Microsoft Office Suite (i.e. Microsoft Word, Excel) and Outlook. Experience utilizing and inputting data into databases. Experience in accurately recording and transcribing formal meeting Minutes. You must also have: Ability to work effectively in a team environment. Ability to provide customer service to a broad range of stakeholders (i.e. staff, Councillors, public) and respond to issues as they arise in person, by telephone and in writing. Ability to utilize other software packages relevant to supporting the division’s core requirements such as IBMS. Good written communication skills to compose correspondence and edit and proof read documentation. Knowledge of the Accessibility for Ontarians with Disabilities Act (AODA), the Occupational Health and Safety Act and all relevant regulations that apply to the job duties. Good organizational, record keeping and multitasking skills with the ability to meet deadlines and assess priorities while working with minimum supervision. Ability to set-up and maintain large volumes of information in both manual and electronic filing systems. An understanding of urban development and municipal government business procedures. Ability and willingness to work some evenings.  Communication:  Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set-up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly. Accommodation:  The City of Toronto is committed to fostering a positive and progressive workforce reflecting the citizens we serve. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy. You can request for accommodation related to the protected grounds at any stage of the City's hiring process, i.e., application, assessment and placement. If you are an individual with a disability and you need accommodation in applying for this position, please email us at applaccomodation@toronto.ca , quoting the job ID # and the job classification title. If you are invited to participate in the assessment process, we ask that you provide your accommodation needs in advance at that time. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. Apply

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