Title : Program Officer - Health Canada - Edmonton (Alberta)
link : Program Officer - Health Canada - Edmonton (Alberta)
Program Officer - Health Canada - Edmonton (Alberta)
Reference number: SHC17J-018237-000101
Selection process number: 17-NHW-FNIH-EA-AB-215248
Selection process number: 17-NHW-FNIH-EA-AB-215248
Important messages
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.Indeterminate employees at the same group and level, or equivalent may be considered for deployment, assignment/secondment prior to the assessment of other applicants.
All job applications must be submitted through the jobs.gc.ca site.
To submit an application on-line, please select the button "APPLY ONLINE" below.
For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.
Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process and to contact 1-800-645-5605.
Candidates must clearly demonstrate in the screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications if applicable. Please note that stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. Résumés may be used as a secondary source to validate the qualifications described; comments such as "refer to my attached resume" will not be accepted and may result in your application being rejected.
Work environment
ABOUT HEALTH CANADAIn the First Nations and Inuit Health Branch (FNIHB) of Health Canada, we strive to provide access to quality health services, improve health outcomes, and support greater control of the health system by First Nations and Inuit.
We are searching for collaborative and strategic individuals who enjoy working in a dynamic and energetic environment, with a strong focus on quality client service. We are currently looking to staff various positions of the First Nations and Inuit Health Branch's Program and Administrative Services Group that provide support services. These positions will be primarily involved in the planning, development, delivery or management of administrative and federal government policies, programs, services or other activities directed to the public. Examples of these types of positions within this branch include; Junior Program Officer, Program Delivery. Program Officer, Program Delivery. Senior Program Officer (Specialist), Program Delivery. Senior Program Officer (Supervisor) Regional External Audit and Financial Budgetary Control Officer.
By joining our team, you will have opportunity to provide direct support to health services and community based programming. You will build and support strong working relationships with First Nations and Inuit communities, families, and individuals, with a focus on improving health outcomes and reducing health risks.
Our office is located in Canada Place at 9700 Jasper Avenue in Edmonton, Alberta. Our workplace is in close proximity to Churchill Square, the river valley and many restaurants. It has several bus and LRT stops close by, as well as parking lots in the vicinity which makes it easy to get to and from work.
Intent of the process
A pool of qualified candidates will be established and may be used to staff similar term and/or permanent positions, acting, assignments/secondments, or deployments. It may be used to fill positions within the PM-02, PM-03 and PM-04 group/level for same or similar positions and may be use by other regional or government departments.Depending on the needs of the organization, a random selection may be used at any time during the inventory process to establish which applicants from the inventory will be assessed. The first evaluation will commence December 15, 2017; therefore, if you wish for your application to be considered as parts of the first random selection please submit your application via online application process prior to December 14, 2017.
Re-evaluation period: If you submitted an application and/or underwent assessment and were found not qualified, you may resubmit an application to be considered after a 3 month waiting period, from the time when the last application or assessment was completed.
The inventory will be updated every 3 months. A notice that your application is about to expire will be posted to the My jobs menu of your account 15 days before the end of your active period. If you do not take action, your application will no longer be active and therefore no longer considered for this inventory. Should your application become inactive while the process is still open, a notice will be posted to your account indicating that your application has expired; you may select the link Update my Inventory Status to reaffirm your interest.
Positions to be filled: Number to be determined
Information you must provide
Your résumé.Contact information for 3 references.
You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
EDUCATION:
Required for Various PM-02, PM-03 and PM-04 Positions:
A secondary school diploma or employer-approved alternatives.
Note: the employer-approved alternatives to a secondary school diploma are:
- A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
- An acceptable combination of education, training and/or experience.
Degree equivalencyRequired for Various PM-02, PM-03 and PM-04 Positions:
A secondary school diploma or employer-approved alternatives.
Note: the employer-approved alternatives to a secondary school diploma are:
- A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
- An acceptable combination of education, training and/or experience.
EXPERIENCE:
Required for Various PM-02, PM-03 and PM-04 Positions:
1. *Significant and recent experience in operating a computer – including the following applications: Microsoft Word, Microsoft Powerpoint and Microsoft Excel.
2. *Significant and recent experience in planning, developing, monitoring, delivering or evaluating programs or services.
*Note: Significant and recent is defined as having the depth and breadth of experience that would normally be acquired over a period of approximately two (2) years or more within the last five (5) years.
Required for Various PM-04 Positions:
1. *Significant and recent experience in developing and maintaining partnerships/relationships with internal and external stakeholders/clients.
*Note: Significant and recent is defined as having the depth and breadth of experience that would normally be acquired over a period of approximately two (2) years or more within the last five (5) years.
Required for Various PM-02, PM-03 and PM-04 Positions:
1. *Significant and recent experience in operating a computer – including the following applications: Microsoft Word, Microsoft Powerpoint and Microsoft Excel.
2. *Significant and recent experience in planning, developing, monitoring, delivering or evaluating programs or services.
*Note: Significant and recent is defined as having the depth and breadth of experience that would normally be acquired over a period of approximately two (2) years or more within the last five (5) years.
Required for Various PM-04 Positions:
1. *Significant and recent experience in developing and maintaining partnerships/relationships with internal and external stakeholders/clients.
*Note: Significant and recent is defined as having the depth and breadth of experience that would normally be acquired over a period of approximately two (2) years or more within the last five (5) years.
If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)
ASSET EDUCATION:
1. Graduation with a diploma from a recognized post-secondary institution with acceptable specialization in health or social sciences.
2. Bachelor’s degree in a field relevant to the position, such as Social Sciences, Health Administration, Accounting, and/or Business.
3. Master’s Degree in a field related to the position (such as, Public Health, Leadership, or Social Sciences)
4. Chartered Professional Account (CPA)/Certified Management Account (CMA) designation.
5. Project Management Certification
Degree equivalency1. Graduation with a diploma from a recognized post-secondary institution with acceptable specialization in health or social sciences.
2. Bachelor’s degree in a field relevant to the position, such as Social Sciences, Health Administration, Accounting, and/or Business.
3. Master’s Degree in a field related to the position (such as, Public Health, Leadership, or Social Sciences)
4. Chartered Professional Account (CPA)/Certified Management Account (CMA) designation.
5. Project Management Certification
ASSET EXPERIENCE:
1. Experience developing and maintaining partnerships with Aboriginal peoples, groups, and/or organizations.
2. Experience in budget management (i.e. management of program funding, expenditures, program allocations or forecasting).
3. Experience in the delivery of early childhood, healthy living, mental wellness, or other health/social programs.
4. Experience conducting audits on contribution agreements/health funding arrangements.
5. Experience with community and/or capacity development practices.
6. Experience in managing health programs and/or services.
7. Experience creating, monitoring, working and/or managing contribution agreements/health funding arrangements.
8. Experience auditing contribution agreements/health funding arrangements.
9. Experience conducting financial audits/reviews.
10. Experience with the Grants and Contributions Information Management System (GCIMS) for Health Funding Arrangement creation and management.
11. Experience with the Government of Canada’s Jordan’s Principle history, policies and the Canadian Human Rights Tribunal (CHRT) on Jordan’s Principle.
12. Experience providing strategic advice and recommendations to management.
13. Experience working with health or social or education programs or services available to Aboriginal peoples.
14. Experience in adjusting Non-Insured Health Benefits.
15. Experience in working with HICPS (Health Information Claims Systems), Omnisoft or MHSTS (Mental Health Services Tracking System)
16. Experience in Non-Insured Health Benefits Dental.
17. Experience managing a budget over $1 million.
18. Experience in staffing and/or labour relations.
19. Experience working in a high volume call centre.
20. Experience delivering front line customer service.
1. Experience developing and maintaining partnerships with Aboriginal peoples, groups, and/or organizations.
2. Experience in budget management (i.e. management of program funding, expenditures, program allocations or forecasting).
3. Experience in the delivery of early childhood, healthy living, mental wellness, or other health/social programs.
4. Experience conducting audits on contribution agreements/health funding arrangements.
5. Experience with community and/or capacity development practices.
6. Experience in managing health programs and/or services.
7. Experience creating, monitoring, working and/or managing contribution agreements/health funding arrangements.
8. Experience auditing contribution agreements/health funding arrangements.
9. Experience conducting financial audits/reviews.
10. Experience with the Grants and Contributions Information Management System (GCIMS) for Health Funding Arrangement creation and management.
11. Experience with the Government of Canada’s Jordan’s Principle history, policies and the Canadian Human Rights Tribunal (CHRT) on Jordan’s Principle.
12. Experience providing strategic advice and recommendations to management.
13. Experience working with health or social or education programs or services available to Aboriginal peoples.
14. Experience in adjusting Non-Insured Health Benefits.
15. Experience in working with HICPS (Health Information Claims Systems), Omnisoft or MHSTS (Mental Health Services Tracking System)
16. Experience in Non-Insured Health Benefits Dental.
17. Experience managing a budget over $1 million.
18. Experience in staffing and/or labour relations.
19. Experience working in a high volume call centre.
20. Experience delivering front line customer service.
The following will be applied / assessed at a later date (essential for the job)
English essential
Information on language requirementsRequired for Various PM-02, PM-03 and PM-04 Positions:
Core, Behavioural and Organizational Competencies:
1. Respectful of Diversity
Definition: Demonstrates one’s respect for and appreciation of people from various backgrounds and of varying viewpoints. It also involves a commitment to the equitable treatment of all employees by recognizing, acknowledging and valuing individual differences and needs through the principles of acceptance and accommodation.
2. Dependability
Definition: Consistently performs in a reliable manner, while recognizing the importance of personal responsibility and commitment to colleagues, clients and the organization.
3. Communication (written)
Definition: Transmits and receives information clearly and correctly. Adapts style and content to each unique individual, audience and situation.
4. Communication (oral)
Definition: Expresses oneself clearly in interpersonal or group situations and adapts style and content to each unique individual, audience and situation.
5. Adaptability
Definition: Adjusts one's behaviour to work efficiently and effectively in light of new information, changing situations and/or different environments. Understands and appreciates diverse perspectives.
6. Aboriginal Cultural Competency
Definition: refers to the ability to work effectively with Aboriginal Peoples from different cultural backgrounds, or in settings where several cultures coexist. It includes the ability to understand the language, culture and behaviours of other individuals and groups, and to make appropriate recommendations.
7. Continuous Learning
Definition: Identifies and addresses individual strengths, developmental needs, and evolving work and organizational factors to enhance personal and organizational performance and foster a supportive learning environment.
8. Client Service Orientation
Definition: Identifies and responds to current and future client needs; provides service excellence to clients.
9. Dealing with difficult situations
Definition: Maintains composure and controls one’s emotions when faced with opposition or hostility from others.
10. Initiative
Definition: Without being prompted, identifies and deals with issues proactively, and seizes and/or creates opportunities.
11. Judgment
Definition: Evaluates ideas and information after consideration/deliberation of the situation to reach a rational conclusion, based on the values and ethics of the organization.
12. Teamwork and cooperation
Definition: Works collaboratively with others, readily shares information, knowledge and personal strengths, and seeks to understand and the perspectives of others to achieve common goals.
13. Planning/Organizing/Monitoring
Definition: Develops, monitors, adjusts and evaluates, plans to achieve goals, while ensuring the optimal use of resources.
14. Research
Definition: Pursues an increased depth and scope of information and applies critical thinking when discrepancies in information or data arise.
Core, Behavioural and Organizational Competencies:
1. Respectful of Diversity
Definition: Demonstrates one’s respect for and appreciation of people from various backgrounds and of varying viewpoints. It also involves a commitment to the equitable treatment of all employees by recognizing, acknowledging and valuing individual differences and needs through the principles of acceptance and accommodation.
2. Dependability
Definition: Consistently performs in a reliable manner, while recognizing the importance of personal responsibility and commitment to colleagues, clients and the organization.
3. Communication (written)
Definition: Transmits and receives information clearly and correctly. Adapts style and content to each unique individual, audience and situation.
4. Communication (oral)
Definition: Expresses oneself clearly in interpersonal or group situations and adapts style and content to each unique individual, audience and situation.
5. Adaptability
Definition: Adjusts one's behaviour to work efficiently and effectively in light of new information, changing situations and/or different environments. Understands and appreciates diverse perspectives.
6. Aboriginal Cultural Competency
Definition: refers to the ability to work effectively with Aboriginal Peoples from different cultural backgrounds, or in settings where several cultures coexist. It includes the ability to understand the language, culture and behaviours of other individuals and groups, and to make appropriate recommendations.
7. Continuous Learning
Definition: Identifies and addresses individual strengths, developmental needs, and evolving work and organizational factors to enhance personal and organizational performance and foster a supportive learning environment.
8. Client Service Orientation
Definition: Identifies and responds to current and future client needs; provides service excellence to clients.
9. Dealing with difficult situations
Definition: Maintains composure and controls one’s emotions when faced with opposition or hostility from others.
10. Initiative
Definition: Without being prompted, identifies and deals with issues proactively, and seizes and/or creates opportunities.
11. Judgment
Definition: Evaluates ideas and information after consideration/deliberation of the situation to reach a rational conclusion, based on the values and ethics of the organization.
12. Teamwork and cooperation
Definition: Works collaboratively with others, readily shares information, knowledge and personal strengths, and seeks to understand and the perspectives of others to achieve common goals.
13. Planning/Organizing/Monitoring
Definition: Develops, monitors, adjusts and evaluates, plans to achieve goals, while ensuring the optimal use of resources.
14. Research
Definition: Pursues an increased depth and scope of information and applies critical thinking when discrepancies in information or data arise.
The following may be applied / assessed at a later date (may be needed for the job)
ASSET KNOWLEDGE:
Knowledge of health, social and/or education programs/services available to Aboriginal peoples.
Knowledge of health, social and/or education programs/services available to Aboriginal peoples.
ASSET BEHAVIOURAL COMPETENCIES:
1. Attention to detail
Definition: Demonstrates conscientiousness, consistency and thoroughness by verifying work, information, roles and functions.
2. Analytical thinking
Definition: Understands a situation by breaking it down into its components and identifying key or underlying complex issues. Systematically organizes and compares the various aspects of a problem or situation, to determine the cause and effect relationships, and to resolve problems in a sound, decisive manner.
3. Networking
Definition: Establishes, sustains, and fosters relationships and professional contacts to build, enhance, and connect networks to further organizational goals.
4. Results Management
Definition: Organizes time, work, and resources to accomplish objectives effectively and efficiently; focuses personal efforts on achieving results consistent with the organization’s objectives.
5. Team Leadership
Definition: Leads and supports a team to achieve results.
1. Attention to detail
Definition: Demonstrates conscientiousness, consistency and thoroughness by verifying work, information, roles and functions.
2. Analytical thinking
Definition: Understands a situation by breaking it down into its components and identifying key or underlying complex issues. Systematically organizes and compares the various aspects of a problem or situation, to determine the cause and effect relationships, and to resolve problems in a sound, decisive manner.
3. Networking
Definition: Establishes, sustains, and fosters relationships and professional contacts to build, enhance, and connect networks to further organizational goals.
4. Results Management
Definition: Organizes time, work, and resources to accomplish objectives effectively and efficiently; focuses personal efforts on achieving results consistent with the organization’s objectives.
5. Team Leadership
Definition: Leads and supports a team to achieve results.
Various Linguistic Profiles - English Essential or Bilingual Imperative
ORGANIZATIONAL NEEDS:
In alignment with the Health Canada Aboriginal Persons Employment Program and in support of increasing Aboriginal representation in areas having the most impact on program delivery and health outcomes of FNIHB’s target population, selection may be limited to candidates self-identifying as belonging to Aboriginal peoples. Aboriginal candidates will be required to complete the Affirmation of Aboriginal Affiliation Form (AAAF) prior to hiring.
The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.
In alignment with the Health Canada Aboriginal Persons Employment Program and in support of increasing Aboriginal representation in areas having the most impact on program delivery and health outcomes of FNIHB’s target population, selection may be limited to candidates self-identifying as belonging to Aboriginal peoples. Aboriginal candidates will be required to complete the Affirmation of Aboriginal Affiliation Form (AAAF) prior to hiring.
The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.
OPERATIONAL REQUIREMENTS:
1. Some positions will require frequent and lengthy travel to remote and isolated locations.
2. Some positions will require overtime and/or extended hours.
3. Some positions will require shift work.
4. Willingness and ability to travel extensively to First Nations communities on a regular basis, including flying in small aircraft to remote locations and/or lengthy vehicle travel. Some national travel may also be required.
Note: Travel may require being away from home for more than a few days a week.
5. Valid Class 5 driver’s licence.
1. Some positions will require frequent and lengthy travel to remote and isolated locations.
2. Some positions will require overtime and/or extended hours.
3. Some positions will require shift work.
4. Willingness and ability to travel extensively to First Nations communities on a regular basis, including flying in small aircraft to remote locations and/or lengthy vehicle travel. Some national travel may also be required.
Note: Travel may require being away from home for more than a few days a week.
5. Valid Class 5 driver’s licence.
Conditions of employment
Reliability Status security clearance
Possession of a valid driver’s license
Willingness to travel to remote and isolated First Nation communities, including flying in small aircraft and lengthy vehicle travel.
Willingness to travel to remote and isolated First Nation communities, including flying in small aircraft and lengthy vehicle travel.
Other information
A written exam may be administered.An interview may be administered.
Reference checks may be sought.
Public Service Commission of Canada (PSC) testing may be used.
Candidates must meet the essential qualifications to be appointed to a position.
All communication relating to this process, including email correspondence, may be used in the assessment of qualifications.
Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.
Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.
You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information : https://www.cicic.ca/
Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.
Please identify clearly your substantive group and level and your employment status on your resume and/or application form.
Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.
The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
Preference
Preference will be given to veterans and to Canadian citizens, in that order.Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.
Contact information
| Kimberley Loh / Corey Leyte |
|---|
| kimberley.loh@canada.ca corey.leyte@canada.ca |
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