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Title : Museum Guide - Bank of Canada - Ottawa (Ontario)
link : Museum Guide - Bank of Canada - Ottawa (Ontario)

Museum Guide - Bank of Canada - Ottawa (Ontario)

Requisition #: J1117-0295

Position Type: Short term

Position Length: 11 months with possibility of extension

Location: 234 Wellington Street, Ottawa, Ontario, Canada, K1A 0G9

Number of Positions: 1

Closing Date: December 26, 2017

Take a central role

The Bank of Canada has a vision to be “a leading central bank—dynamic, engaged and trusted—committed to a better Canada.” No other employer in the country offers you the unique opportunity to work at the very centre of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in an environment where we are reinventing central banking, renewing ways of doing business and reinforcing a culture of innovation.

About the position

The Bank of Canada Museum is both a traditional museum and an interpretive centre. As a public outreach arm of the Bank’s Communications department, the Bank of Canada Museum has a mission to clarify for Canadians the key functions of the Bank of Canada. In addition, through the National Currency Collection the Museum interprets our monetary heritage, both Canadian and international. Educational programming is also a key initiative of the Museum.

On behalf of the Bank of Canada, you provide high-quality service to visitors at the Museum. Under the supervision of the Manager, Visitor Services, you contribute to the mandate of the Museum by offering public activities for visitors, such as guided tours and school visits. You also answer various questions on the mandate and functions the Bank of Canada. In addition, you participate in the development and carry out scheduled Museum activities.

Candidates must be available to work between 15 and 37.5 hours per week from 9:00 am to 5:00 pm (Monday to Sunday).

Your future responsibilities

• meet and greet visitors at the front desk, answer questions about all aspects of the Museum and gather visitor data
• raise public awareness of the roles and responsibilities of the Central Bank
• interpret history and the themes of the Museum through dialogue with visitors
• facilitate guided tours, school programs and family activities at special events
• assist in the Museum boutique
• work on various visitor services projects as required

Your education and experience

• minimum of a high school diploma and two years of relevant work experience with the public, preferably in museum or education (i.e., as a guide, interpreter or teacher)
or
• a current post-secondary student with a minimum of one year of completed university, college or CEGEP studies and a minimum of six months of relevant work experience with the public, preferably in the museum or education field (i.e., as a guide, interpreter or teacher)

or

• an equivalent combination of education and experience may be considered

and

• certification in first aid (completed, in progress or obtained before first day of employment)

Your knowledge and skills

• ability to interpret a complex concept and disseminate information on it to various audiences
• solid interpersonal skills with the ability to be a team player
• creativity, flexibility and enthusiasm
• ability to grasp information within a short period
• solid capacity to deliver presentations, facilitate heritage interpretation and guide school visits
• demonstrated ability to provide value-added services to clients

Assets
• knowledge of the Bank of Canada and economics
• knowledge of quantitative and qualitative research methods
• knowledge of local heritage issues, organizations and resources

What you can expect from us

This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career.

• The salary range for this position is typically from $21.85 to $25.49 (hourly) (job grade 10)

As one of Canada’s Top 100 Employers, we offer you a superior work environment that allows you to reach your full potential both professionally and personally. We make career growth and professional development a priority. We are an equal opportunity employer committed to developing inclusive, barrier-free recruitment and selection processes, and work environments that support a diverse workforce. If you require accommodation measures during any aspect of the recruitment process, we will work with you to address your needs. Information related to accommodation measures will be treated as confidential.

For more information on key benefits, please visit http://ift.tt/2iKt0eA.

Additional information

• Priority will be given to Canadian citizens and permanent residents
• Must be eligible for reliability status
• English and French essential
• Linguistic requirement (minimum starting level): fully functional in second official language
• There will be no relocation assistance provided

We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.

Apply

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