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Title : Prosthetics Clerk - Department of Veterans Affairs - San Diego, CA
link : Prosthetics Clerk - Department of Veterans Affairs - San Diego, CA

Prosthetics Clerk - Department of Veterans Affairs - San Diego, CA

Summary

About the Agency

OUR MISSION: To fulfill President Lincoln's promise: "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). America's Veterans need you!

Duties

NOTE: These are TERM appointment positions (not-to-exceed 1 year and 1 day). Term appointments are non-status, nonpermanent appointments of limited duration (more than 1 year but not more than 4). Term employees are eligible to earn leave and generally have the same benefits as permanent employees including health and life insurance, within-grade increases and Federal Employees Retirement System and Thrift Savings Plan coverage. Term appointments may be extended without further competition (up to the 4 year maximum). The appointment to a Term position does not confer eligibility for promotion or reassignment to other positions or the ability to be non-competitively converted to permanent employment.

These positions are located in the Prosthetic and Sensory Aids Service at the VA Medical Center in San Diego, CA. The Prosthetics Clerk will serve as the Data Entry/Office clerk in the Patient Service Section.

The major duties and responsibilities include:

• Greets and triages visitors to the office in order to either directly assist or direct them to the proper person for assistance;
• Answers the telephone and responds to inquiries from patients and staff members;
• Reviews and distributes electronic consults to appropriate purchasing agent;
• Assists patients by issuing appropriate requested items available in stock;
• Receives, reviews and distributes incoming mail;
• Assists purchasing agents with packaging and mailing out supplies;
• Provides administrative and clerical support to the service; and
• Performs other duties as assigned.

Work Schedule: Monday through Friday, 8:00am to 4:30pm
Recruitment & Relocation Incentives: Not authorized
Financial Disclosure Report: Not Required

Travel Required

• Occasional Travel
• You may be required to travel to other clinics to meet patient care needs.

Relocation Authorized

• No

Who May Apply

This job is open to…

United States Citizens Questions? This job is open to 1 group.

Job Requirements

Key Requirements

• Must be a U.S. citizen
• Subject to a background/security investigation
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• May be required to serve a probationary period.

Qualifications

To qualify for this position at the GS-5 grade level, you must meet one of the following requirements:

Experience: You must have at least one (1) year of specialized experience which equipped you with the knowledge, skill, and abilities to perform the duties of the position, and that is typically in or related to the work of this position. To be creditable, specialized experience must have been equivalent to at least the GS-04 grade level in the Federal Service. Specialized experience includes using computers and various software systems to input and extract data; using Microsoft Office applications such as Word, and Excel to produce reports and type other correspondence, interpreting and applying guidance from multiple sources such as handbooks, directives and local policies; using office automation equipment such as electric typewriter, computer, word processor, facsimile machines and copiers to provide administrative and clerical support. NOTE: Your experience must be detailed in your resume to receive credit. ~OR~
Education: You must have successfully completed four years above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. ~OR~
Combination: You must have equivalent combinations of successfully completed post-high school education and experience that demonstrates your ability to perform the duties of this position. For the GS-05, only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. NOTE: Your experience must be detailed in your resume and transcripts must be submitted with your application materials. Education cannot be credited without documentation.

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

• Communication
• Computer Skills
• Follow Directions

IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://ift.tt/1dO9mm4.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ift.tt/1bgzbPg. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://ift.tt/1fo0xnu.

PHYSICAL REQUIREMENTS: Some walking is involved in collecting the documentation/data that needs to be recorded. Some lifting and stretching is required when obtaining stock items, files, documents, printer paper, and other items. The greatest portion of this position is repetitive typing on a computer keyboard, and glare from the computer monitor. The employee may be required to change ink cartridges in the printer and add paper to the copier machine. The employee may be required to lift packages weighing up to 25 pounds and not to exceed 50 pounds without assistance.

Security Clearance

Other

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