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Title : IMMIGRATION SERVICES CLERK - Department of Homeland Security - Memphis, TN
link : IMMIGRATION SERVICES CLERK - Department of Homeland Security - Memphis, TN

IMMIGRATION SERVICES CLERK - Department of Homeland Security - Memphis, TN

Summary

About the Agency

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; Join DHS.

U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us here for more information.

Every day, our Immigration Services Clerks (OA), support the Fraud Detection and National Security Directorate by assisting Immigration Officers by performing a variety of administrative and technical work in support of management and program analysis functions and processes.

This position of IMMIGRATION SERVICES CLERK OFFICE AUTOMATION starts at a salary of $29,356., (GS-04, Step 01), with promotion potential to$42,702., (GS-05, Step 10).

Apply for this exciting opportunity to become a member of the Fraud Detection and National Security Directorate, Fraud Detection and National Security Division, District 11, Memphis TN FDNS Office within U.S. Citizenship and Immigration Services.

THIS IS NOT A LAW ENFORCEMENT (COVERED) POSITION.

For definitions of terms found in this announcement, please click here.

This position IS in the bargaining unit.
This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed.
Relocation expenses are authorized if you are a USCIS employee assigned to the Refugee, Asylum and International Operations program and have been approved for rotation from an overseas assignment. Relocation expenses for USCIS employees assigned to an OCONUS location will be considered on a case-by-case basis.

Note: USCIS may fill one or more positions using this vacancy.

Duties

The Fraud Detection and National Security Directorate (FDNS) was established within USCIS to strengthen national security and the integrity of the country's legal immigration system by closely aligning the adjudication of immigration benefits and services with the identification of potential threats to national security and/or public safety, the detection and deterrence of fraud, and the use of law enforcement and intelligence information to ensure optimal security for U.S. communities. FDNS systematically identifies, updates, and records indicators of fraudulent activities; manages fraud cases; identifies vulnerabilities and other weaknesses that compromise the integrity of the legal immigration system; and coordinates and provides logistical support in law enforcement and national security matters. FDNS is the primary conduit for information sharing and collaboration with law enforcement and intelligence agencies.

The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.

As a IMMIGRATION SERVICES CLERK OFFICE AUTOMATION, you will:

• Support Immigration Officers and provide customer service that are applicable to DHS/USCIS laws and policies.
• Respond to inquiries, such as written correspondence, using various USCIS databases, electronic systems, and reports.
• Monitor systems to ensure they are current, accurate, and ensure the processes are completed. Scan documents for storage or retrieval.
• Utilize various word processing advanced software functions (i.e. Microsoft Office products such as Word, Excel, power point, and Outlook).
• Create issues, updates and routes files in accordance with established procedures. Maintains and consolidates appropriate search logs.

Supervisory Status

No

Promotion Potential

5

Travel Required

• Occasional Travel
• You may be expected to travel for this position.

Relocation Authorized

• No

Who May Apply

This job is open to…

All U.S. Citizens Questions? This job is open to 1 group.

Job Requirements

Key Requirements

• You must be a U.S. Citizen or U.S. National to apply for this position.
• Successfully pass a Background Investigation including financial disclosure
• You must pass a drug screening.
• Meet relevant experience and/or education requirements.
• You must submit resume and supporting documentation.
• Males born after 12/31/1959 must be registered with the Selective Service.
• Political appointees may require OPM approval before on-boarding.

Qualifications

GS-04: You qualify at the GS-04 level if you possess one (1) year of general experience which is progressively responsible for:

• Clerical, office, or other work which shows that you have the ability to obtain the particular knowledge and skills needed to perform the duties of the position to be filled. OR
• You may also substitute successful completion of two (2) years of study above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite can be substituted for specialized experience. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45-quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical school.

GS-05: In addition to the requirements at the lower grade level(s), to qualify at the GS-05 level if you possess one (1) year of specialized experience, which is equivalent to the GS-04 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

• Performing office automation duties using word processing to edit and reformat correspondence and reports;
• Maintaining files and databases;
• Responding to inquiries by phone and/or in writing;
• Reviewing and verifying accuracy and completeness of submitted documentation.

Please read the following IMPORTANT information to ensure we have everything we need to consider your application.

It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please be clear and specific when describing your work history as we cannot make assumptions regarding your experience. Your application will also be rated and ranked among others, based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information:

• Job Title (include series and grade if Federal Job)
• Duties (be specific in describing your duties)
• Employer's name and address
• Supervisor name and phone number
• Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
• Start and end dates for each grade/pay level if you've held a federal position.
• Full-time or part-time status (include hours worked per week)
• Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible

Federal Experience
If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.
COMBINING QUALIFYING EXPERIENCE AND EDUCATION: If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website: General Schedule Qualification Standards.
Probationary Period:You may be required to serve a probationary period of 1 year.
Typing Certification: You must be able to type at least 40 words per minute. You can self-certify by submitting a statement that you can type this speed.
General Office Skills: Applicants must possess knowledge of general office automation software, practices, and procedures.
Physical Demands: Applicants must be able to lift moderately heavy items such as file tubs and record boxes or bins weighting up to 50 lbs.
Motor Vehicle Operation: This position requires operation of a motor vehicle. You must possess a current, valid, operator's license.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on the closing date of this announcement ( 07/21/2017).

Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Security Clearance

Secret

Apply

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