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Title : Visitor Use Assistant - Department of the Interior - 3 cities
link : Visitor Use Assistant - Department of the Interior - 3 cities

Visitor Use Assistant - Department of the Interior - 3 cities

Summary

Experience your America and build a fulfilling career by joining the National Park Service, as we prepare for a second century of Stewardship and Engagement. Become a part of our mission to connect with our past and create important connections to the future by building a rich and lasting legacy for the next generation of park visitors, supporters and advocates.

You can make a difference by bringing your unique experience, background and perspective to our work.
The HR Customer Services and Solutions group is currently accepting applications to fill up to (8) temporary positions at Everglades National Park, Florida. Appointments made under this announcement are limited to 1039 hours (six months) in a service year and may be terminated at any time. Appointments under this announcement are eligible for rehire and/or extension (when initial appointment is less than 1039 hours) if workload and funding allow. Anticipated Entry on Duty: November, 2017.
The Main Entrance Station is located 12 miles southwest of Homestead on State Road 9336.
Long Pine Key Campground is located just past park Headquarters, 11 miles south of the main entrance.
The Flamingo Campground is located 38 miles south of the main entrance.
The Shark Valley Entrance Station is located at 36000 SW 8th Street, Miami, FL 33194, 50 miles north of the Main Entrance.
This announcement is being advertised under delegated examining procedures and is open to all U.S. citizens.
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
APPLICANTS WHO DO NOT SUBMIT THE REQUIRED DOCUMENTATION WILL NOT RECEIVE FULL CONSIDERATION.

Duties

Welcomes visitors, disseminates information, and collects and accounts for fees at entrance stations and campground offices. Responsible for providing answers to recurring visitor questions concerning Everglades and the local area. Incumbent provides information of the area's recreational opportunities, NPS interpretive services, and campground availability. Distributes maps, brochures and other printed material; provides directions and makes suggestions on where and how visitors can enjoy the park. Informs visitors of park regulations and potential safety hazards. Responsible for collecting appropriate fees, following established accountability guidelines for handling government funds. Operates an electronic cash register, credit card machine, and computer. Performs opening and closing shift functions, issues entrance receipts, park passes, and federal recreation passports in accordance with established guidelines and verifies entrance receipts and various passes for validity dates. Deals with a large variety of individuals of varying ages, abilities, and needs. Maintains a professional appearance, courtesy and customer service is always the priority. Duties at park entrance stations are in a fast paced environment. Incumbent will provide traffic control at entrance station(s), parking areas, etc. Performs campground duties such as collecting fees, monitoring campground self-registration collection activities, checking on site availability, duties associated with the national campground reservation service, and conducting compliance checks of campground users to ensure proper payment of fees. Performs minor maintenance of vehicles and facilities to include but not limited to cleaning out or moving grills, picking up trash, emptying garbage cans, painting and moving picnic tables, cleaning, maintaining and minor repair of vehicles including golf carts. Standing is required for long periods of time. Incumbent will be required to work in hot and humid, and buggy weather conditions, confined spaces and remote areas. Various rotating shifts will include nights, weekends and holidays.

PHYSICAL DEMANDS: Standing for long periods of time, walking, bending, lifting of moderately heavy items and sedentary work is required. Mental stress and physical fatigue occur due to high volume of personal contacts and the responsibility of dealing with large amounts of money. 

WORK ENVIRONMENT: Work is often performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone in isolated locations.

Travel Required

• Occasional Travel
• Occasional travel may be required

Relocation Authorized

• No

Job Requirements

Key Requirements

• U.S. Citizenship required.
• Background Investigation and Favorable Credit Report.
• Selective Service Registration if applicable.
• Must possess or be able to obtain state issued driver's license.
• Wearing a National Park Service uniform is required.
• Must be able to handle, collect, and account for money.

Qualifications

All qualifications must be met by the closing date of this announcement, Friday, June 30, 2017 (unless otherwise stated in this vacancy announcement).

To qualify for this position, you must demonstrate that you possess either the specialized experience or the education as described below. Equivalent combinations of experience and education may also be used to qualify.

Selective Placement Factor (Mandatory Screen Out): Handling Money 

Applicants must be able to handle, collect, and account for money. (MUST SUPPORT IN RESUME OR WILL BE RATED INELIGIBLE FOR CONSIDERATION)

In order to qualify for this position at the GS-04 level, you must possess one of the following:

A. One year of progressively responsible clerical, office, or other work that indicates my ability to acquire the particular knowledge and skills needed to perform the duties of a Visitor Use Assistant. General experience includes greeting the public, disseminating information, providing directions and fee collection. -OR- B. Two years of education above high school (60 semester hours or 90 quarter hours). This education was obtained in an accredited business, secretarial or technical school, junior college, college, or university.  -OR- C. Equivalent combination of experience and education.

Credit will be given for all appropriate qualifying experience. In order to receive credit for experience, your resume must clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the number of hours worked per week.

Credit for experience is given on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.

In describing the nature of your duties (your experience), please be clear and concise. We will not make assumptions regarding your experience.

Qualifying experience may be obtained in the private or public sectors. The OPM Qualification Standards Handbook is available for review at: http://ift.tt/1dO9mm4.

IF USING EDUCATION TO QUALIFY, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) unofficial transcripts are acceptable, or (2) a list with all your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of this announcement.

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.

Applicants can verify accreditation at the following website: http://ift.tt/1fo0vM9. All education claimed by applicants will be verified by the appointing agency accordingly.

Foreign Education: Education completed outside the United States must have been evaluated by a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service or education that is recognized by the Secretary of Education from an accredited body http://ift.tt/1bgzbPg.

Applicants must possess a valid state driver's license. This position requires that you operate a government (or private) motor vehicle as part of your official duties. As a condition of employment, you will be required to submit a completed GSA Form 3607, Motor Vehicle Operator's License and Driving Record.

You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you. Your employment, after your tentative selection, will be contingent upon receipt of these documents in a timely manner and that those documents establish, to the satisfaction of the selecting official, that you possess a valid driver's license. 

• Must wear the National Park Service uniform and comply with National Park Service uniform standards.
• May be assigned to work nights, early mornings, rotating shifts, holidays, and weekends.
• Occasional travel may be required.
• Occupancy in government housing is not required for this position.
• Government housing my be available.
• Overtime may be required.
• All federal employees are required to have federal payments (salary) made by direct deposit.
• Males born after 12-31-1959 must be registered or exempt from Selective Service (visit www.sss.gov)

Security Clearance

Not Applicable

Apply

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