Title : Desk Clerk - Department of the Navy - Little Creek Amphibious Base, VA
link : Desk Clerk - Department of the Navy - Little Creek Amphibious Base, VA
Desk Clerk - Department of the Navy - Little Creek Amphibious Base, VA
Summary
About the Agency
Fleet and Family Readiness is looking for the best and brightest to join our TEAM!!! The Navy team offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms by enhancing the qualify of life for Sailors, their families, and others in the Navy Community. Department of the Navy provides competitive salaries, comprehensive benefits, and extensive professional development and training.
Morale, Welfare and Recreation (MWR) covers a wide scope of operations providing Sailors and their families with the finest facilities, programs and activities to meet their recreational and social needs. MWR programs encourage positive individual values, aids retention, and provides the physical, mental and social needs of a mobile Navy. MWR program encompass Fitness & Sports, Deployed Forces Support, Recreation, Entertainment and Food & Beverage Operations.
For more information on Mid-Atlantic Region MWR programs visit http://ift.tt/2o7909K
This position is located at Navy Getaways, MWR, Joint Expeditionary Base Fort Story, Virginia Beach, VA.
Fleet and Family Readiness is looking for the best and brightest to join our TEAM!!! The Navy team offers innovative, exciting and meaningful work linking military and civilian talents to achieve our mission and safeguard our freedoms by enhancing the qualify of life for Sailors, their families, and others in the Navy Community. Department of the Navy provides competitive salaries, comprehensive benefits, and extensive professional development and training.
Morale, Welfare and Recreation (MWR) covers a wide scope of operations providing Sailors and their families with the finest facilities, programs and activities to meet their recreational and social needs. MWR programs encourage positive individual values, aids retention, and provides the physical, mental and social needs of a mobile Navy. MWR program encompass Fitness & Sports, Deployed Forces Support, Recreation, Entertainment and Food & Beverage Operations.
For more information on Mid-Atlantic Region MWR programs visit http://ift.tt/2o7909K
This position is located at Navy Getaways, MWR, Joint Expeditionary Base Fort Story, Virginia Beach, VA.
Duties
MAJOR DUTIES AND RESPONSIBILITIES:
Receives requests and processes reservations within established guidelines. When rooms are not available suggests alternate lodging possibilities.Makes reservations for incoming guests using the Property Management System (PMS) (EPITOME) to access guest information, retrieve reservation, change or cancel reservations as required by the guest, secure a credit card for room charges and issues reservation. Provides guests with room key, card and site location. Interacts with guests; answers questions concerning facilities and local attractions/amenities. Provides assistance in handling customer complaints and involves management on controversial or unprecedented matters as necessary. Answers phone calls and replies to inquiries or refers to others to answer as appropriate. Ensures security and guest privacy are maintained at all time. Inventories and is responsible for safeguarding of keys, supplies and amenities at the front desk. Responsible for cleanliness of front desk and surrounding lobby areas. May be required to comprise and print various reports from the PMS such as guests expected arrivals, departure lists, in-house guest lists and night audit reports.
Perform other duties as assigned.
Travel Required
- Not Required
- N/A
Relocation Authorized
- No
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