Administrative Support Assistant - Department of the Army - Fort Lee, VA

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Title : Administrative Support Assistant - Department of the Army - Fort Lee, VA
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Administrative Support Assistant - Department of the Army - Fort Lee, VA

Summary


There when you need us! Child, Youth & School Services recognizes the challenges of our Soldiers and their Families. By offering quality programs for children, youth and students, CYS supports the Army Covenant by reducing the conflict between mission readiness and parental responsibility.
This announcement is for positions at Sisisky Child Development Center.


For instructions regarding submission of your application for Nonappropriated Fund (NAF) vacancy announcements, please review the "How to Apply" section of this announcement.


Duties


DESCRIPTION OF MAJOR DUTIES AND RESPONSIBILITIES:
SUPERVISORY CONTROLS:

Performs duties under general supervision in accordance with established guidelines. Receives instructions regarding scope of work, and application/interpretation of procedures and regulations. Supervisor is available to provide guidance and assistance on unusual problems. Work is evaluated on accomplishments, technical accuracy, timeliness, and compliance with position requirements.

MAJOR DUTIES:

Receives children, youth, parents, and other visitors in a courteous manner. Answers telephones, ascertains nature of call and directs caller to appropriate staff, takes a message or personally provides desired information. Provides customer service expected in a "First Choice" organization.

Utilizes an electronic cash register system and calculator to compute and record individual transactions for customers and to enter data into predefined categories for regulatory signed statistical reports and tracking of income data as it pertains to the CYS program as required. Inputs data into CYMS as required.

Provides administrative support including typing/word processing, mail preparation, copying, distribution, telephone calls, and travel orders for CYS personnel.

Using office automation equipment and word processing software, prepares a variety of correspondence, memorandums, briefings and Daily Activity and other reports required for day-to-day operation. Refers to agency regulations, flip charts, dictionaries, and other typical office reference materials to ensure proper format, grammatical accuracy, and correct spelling.

Maintains records, files, statistical data, and suspense system. Initiates Civilian Personnel actions and helps track background clearance checks. Assists in maintaining leave records, and time and attendance records. Prepares invoices, supply and equipment requests. Uses E-Mail to send and retrieve messages.

Understands and articulates policies relating to patron fees, waiting lists and program events. Coordinates vacancies and reservations for the hourly care program as required. Works cooperatively with Resource and Referral to track program vacancies and occupancy rates as required.

Ensures risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.) are followed.

Monitors supplies and resources. Orders office supplies. Assists in facility key control.

Performs other duties as assigned.

Travel Required

  • Not Required

Relocation Authorized

  • No


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