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Title : Program Assistant - Department of Homeland Security - Kentwood, MI
link : Program Assistant - Department of Homeland Security - Kentwood, MI

Program Assistant - Department of Homeland Security - Kentwood, MI

Summary

About the Agency

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please: Click Here

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities concerning, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Duties

As a Program Assistant for the Office of Security Operations (OSO), Transportation Security Administration (TSA), Department of Homeland Security (DHS), you will:

• Provide a range of diverse administrative support assignments that include spending a minimum of 25% of time assisting managers in evaluating programs and their effectiveness in delivering services. You will perform a combination of routine and multiple and varying assignments in support of management efforts to evaluate, administer, and improve the efficiency, effectiveness, and productivity of organizations and programs.
• Provide assistance to a program area which may include finance, human resources, model workplace, scheduling, or other core functional area. Work activities typically support multiple projects/programs and contribute to one or more organizational units and major subdivisions.
• Assist managers and other employees in day-to-day operations of the office.
• Compile, track, and analyze data. Apply analytical techniques and methods to perform a variety of administrative and analytical duties in support of TSA field operations.
• Coordinate the implementation of new office policies and systems and write policy and internal procedural guidance after clarifying applicability of past practice, emerging guidance, and established policies and procedures with seniors or subject-matter experts.
• Interact with internal staff and external customers including managers and employees. Contacts involve exchanging information, tracking status, and coordinating efforts.
• Act as a lead for other support staff to coordinate multiple assignments.
• Prepare complex and sensitive correspondence including evaluation and assessment of the impact of changes to policy, practices, or program characteristics in assigned area.
• Provide advanced computer assistance.
• Undertake complete analytical studies of limited scope under the direction of a senior, supervisor, or manager.
• Review work of lower level administrative support staff for accuracy and completeness.
• Schedule meetings including conducting analyses of agenda items and propose recommendations for a range of administrative or program matters for which precedents have been established.
• Provide advice and guidance to employees, timekeepers, supervisors, financial management specialists, and human resource specialists on rules, regulations, and procedures relating to pay, including unusual situations where the guidelines require considerable interpretation and/or research of past precedents. Train staff to enter time-card data. Certify time-cards and corrections each pay period and conduct random audits, to include the most difficult payroll issues.
• Act as a point-of-contact with the National Finance Center (NFC) to resolve employee payroll issues.

Travel Required

• Occasional Travel
• A minimum of one (1) week of travel in a full-time duty status will be required within 90-days of entry on duty to complete TSA’s in residence New Hire Training. This training will occur away from the employee’s duty station of record. Employees will be paid for compensable hours and reimbursed for authorized travel expenses per TSA Travel Policy.

Job Requirements

Key Requirements

• You must possess U.S. Citizenship or be a U.S. National.
• You must complete a favorable Background Investigation (BI).
• Selective Service registration is required.

Qualifications

To qualify for the SV-F Pay Band (equivalent to GS-9/10), you must have one year of specialized experience equivalent to the SV-E Pay Band or GS-8 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position. Such experience would include providing a range of diverse administrative support assignments assisting managers in implementing and evaluating the effectiveness of office programs such as human resources, payroll, finance, and procurement. Work would include activities such as analyzing data, preparing correspondence, working with computers, scheduling meetings, providing payroll advice, and tracking status of work projects.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.

You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

Security Clearance

Public Trust - Background Investigation

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