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Title : Administrative Support Assistant - Department of Defense - Fort Belvoir, VA
link : Administrative Support Assistant - Department of Defense - Fort Belvoir, VA

Administrative Support Assistant - Department of Defense - Fort Belvoir, VA

Summary

The President has ordered a government-wide hiring freeze subject to certain limited exceptions. This position is subject to the hiring freeze. Although we are moving forward with the consideration of candidates, we will not make a selection for this vacancy announcement unless and until the position is no longer subject to the hiring freeze.

The Defense Health Agency, National Capital Region Medical Directorate (NCR-MD) is the future of Military Medicine- a partnership in World Class Medical Healthcare. The Walter Reed National Military Medical Center, the National Intrepid Center of Excellence (NICoE), Fort Belvoir Community Hospital, Dilorenzo Clinic and the Joint Pathology Center, provide world class medical services to the nation's service members and their families.



About the Position:
This is an administrative front desk position in a large IM/IT department of a military hospital.  The working environment is climate controlled and at a desk location.  It is mostly sedentary work but does occasionally require walking to various departments within the hospital to affect coordination and administrative task completion. It may require occasional lifting of office supply boxes weighing up to 30 pounds.
This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
Who May Apply:
All US Citizens and Nationals with allegiance to the United States.

Duties

The incumbent will produce a variety of correspondence containing specialized information and terminology, recurring reports, charts, and statistical data utilizing various types of software including word processing, spreadsheet and database applications, file management and control; electronic mail, communications, and calendars in accordance with applicable regulations, business practices, and established guidelines.
Assists the Supervisor's subordinates in the procedural aspects of expediting the work of the office, including such matters as shifting clerical help in subordinate offices to take care of fluctuating workload; assisting subordinates to implement the Administrative Coordinator's instructions concerning procedures; explaining report requirements and arranging with subordinate officials for the collection and submission of data for assembly into general reports.
Receives and reviews correspondence and reports which are submitted to supervisor for clearance or signature for format, typographical accuracy, conformance with procedural instructions, proper assembly, appropriateness of references, and required background material.
Processes customer inquiries received in person, over the telephone, or by electronic communications and relative to a broad range of subjects, evaluates requests, provides requested information or refers inquiry to supervisor or appropriate point of contact for detailed responses.
Informs and instructs officials, technicians, and lower grade clerical personnel in the office concerning established procedures for the preparations and clearance of correspondence, and action documents.
Independently determines whether mail of a critical or sensitive nature should be held for supervisor when absent from the office, or should be routed directly to the action office, retaining a copy of such correspondence or directing its return for supervisor's review.
Applies knowledge of the various types of information systems and/or software capabilities and functions to resolve problems with current automated support methods or to complete nonstandard assignments.
Produces varied administrative reports, technical papers, correspondence or written documents which may require incumbent to integrate data from different software or other sources into a single document.
Maintains control records on incoming correspondence and action documents and follows up on work in process, to ensure timely reply or action.

Travel Required

• Not Required

Relocation Authorized

• No

Job Requirements

Key Requirements

Qualifications

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Experience required: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as: providing clerical and administrative support while utilizing automated systems, to include the Microsoft Office suite (Word, Excel, etc.); maintaining records within a database and/or spreadsheet; and producing reports from various automated systems. Greeting visitors, staff and/or vendors and answer phone calls. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).
You will be evaluated on the basis of your level of competency (knowledge, skills, abilities) in the following areas:

• Knowledge of clerical procedures
• Skill in record management
• Skill in office automation
• Ability to communicate in writing
• Ability to communicate orally

Other Requirements: Click here for expanded definitions.

• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship. 
• Two year trial/probationary period may be required.
• Direct Deposit of Pay is Required. 
• Must be able to obtain and maintain a Tier 3 (T3) security clearance.
• This position requires the incumbent to have tuberculosis testing.

Security Clearance

Not Applicable

Apply

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