Title : COMPUTER ASSISTANT - Department of the Army - Springfield, IL
link : COMPUTER ASSISTANT - Department of the Army - Springfield, IL
COMPUTER ASSISTANT - Department of the Army - Springfield, IL
Summary
About the Agency
This National Guard position is for a COMPUTER ASSISTANT, Position Description Number D1680000and is part of the IL DCSIM, National Guard.
The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our National Guard team and serve your nation, your states and your community!
NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted service position that requires membership in a compatible military assignment in the National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
This National Guard position is for a COMPUTER ASSISTANT, Position Description Number D1680000and is part of the IL DCSIM, National Guard.
The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our National Guard team and serve your nation, your states and your community!
NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted service position that requires membership in a compatible military assignment in the National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
Duties
As a COMPUTER ASSISTANT, GS-0335-5/6/7, you will be responsible for limited specialized projects and assignments involving development, test, implementation, and modification of computer programs and operating procedures. Provide support to information technology (IT) specialists by performing coding, testing, and limited programming for a variety of applications. Maintain documentation and program databases. Receive and process requests to write, upgrade, or modify small program modules which are part of a larger system of interrelated programs that have previously been designed and implemented. Independently identifies the work to be done, plans, and carries out the steps necessary for developing applications programs using a higher level programming languages, providing for variations in recurring runs and special reports. Consider a variety of factors in program applications work such as: developing input requirements for programs from detailed logic charts and related information developed by computer specialists, drawing basic program flow charts, applying higher level programming languages, initiating testing, assembling test data, debugging programs, and submitting user requests with recommended finished module to specialist. Determine the actions required by taking into account applicable instructions, references, objectives, customer desires, established program logic, and system constraints. Maintain a few modules that frequently require variations in production requirements. In support of specialists, solve problems and responds to requests to advise on issues related to defining information requirements, desired formats, and the amount and kind of data combinations and arithmetic manipulation required. Adapts or develops new work procedures and instructions for application by self and others.Install and maintain hardware. Verify that all equipment attachments and power support items are approved and are in compliance with existing regulations, directives, and vendor specifications. Document user computer equipment and supply requirements for their procurement. Record the temporary and/or permanent transfer of hardware. Perform inventory of hardware. Research current industry literature to identify the availability of equipment such as computer systems, printers, monitors, modems, and/or associated equipment. Maintain stocked parts to ensure prompt service and arranges for replacement parts. Work with IT specialists to accomplish complete component testing/validation of hardware ranging from user items to resident host system. Answer technical questions for which sometimes the guidelines may provide for judgmental deviations. Assists users in preparing computer hardware/connectivity service requests. Identifies hardware problems and develops solutions for associated short and long-term effects. Determine whether hardware repair with vendor support or local assets are needed. Perform equipment maintenance. Provides instructions to users. Maintain, interpret, and write portions of operating equipment and user manuals and instructions. Perform system tests and completes appropriate worksheets and reports. Install, upgrade, and maintain software. Perform system software control and library functions. Develop new and/or modified procedures for the operation of the software library and configuration management procedures. Determine whether new software is needed or if existing programs can be enhanced. Installs or removes software packages to include operating system, office automation, and special purpose software. Loads appropriate printer drives for each software package to ensure compatibility with attached printer. Answers technical questions using established guidelines that may call for judgmental deviation. Develops computer procedures and tests for possible operation and implementation. Maintains records of software property controls and up-grade transactions. Maintains, interprets, and writes portions of operating and user manuals and instructions. Provide guidance and assistance to customers. Assist customers in the application of system capabilities when the customer has unusual or unique processing requirements that are difficult to formulate. Advise and assist users inside and outside of the immediate organization in the effective operation of numerous software packages and the use of all available equipment. Detect patterns/common causes for recurring problems to determine where standardized solutions are needed. Identify user requests or problems and determines solution by taking action such as manipulating files, modifying applications programs, developing or modifying system command language control files, or resolving software or hardware problems.
Travel Required
- Occasional Travel
- You may be expected to travel for this position.
Relocation Authorized
- No
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